Innovation Tales https://innovation-tales.com/series/it/ Innovation Tales explores the human side of digital transformation. Hosted by Alexandre Nevski, a seasoned expert in enterprise tech and innovation, each episode features candid conversations with leaders tackling real-world challenges—from leveraging AI to rethinking workflows. Packed with actionable insights and lessons learned, this podcast is perfect for senior managers, team leads, and executives seeking to drive meaningful change. Subscribe now and visit innovation-tales.com to explore more episodes and resources that inspire transformation—one story at a time. Tue, 16 Sep 2025 14:00:00 +0000 en Copyright 2025 | All Rights Reserved | Glaukos Digital OÜ Navigating Change, One Story at a Time Alexandre Nevski episodic Innovation Tales explores the human side of digital transformation. Hosted by Alexandre Nevski, a seasoned expert in enterprise tech and innovation, each episode features candid conversations with leaders tackling real-world challenges—from leveraging AI to rethinking workflows. Packed with actionable insights and lessons learned, this podcast is perfect for senior managers, team leads, and executives seeking to drive meaningful change. Subscribe now and visit innovation-tales.com to explore more episodes and resources that inspire transformation—one story at a time. Alexandre Nevski contact@innovation-tales.com false https://innovation-tales.com/wp-content/uploads/2025/01/OjTK8LuaJ-scaled.jpg Innovation Tales https://innovation-tales.com/series/it/ contact@innovation-tales.com Innovation Tales explores the human side of digital transformation. Hosted by Alexandre Nevski, a seasoned expert in enterprise tech and innovation, each episode features candid conversations with leaders tackling real-world challenges—from leveraging AI to rethinking workflows. Packed with actionable insights and lessons learned, this podcast is perfect for senior managers, team leads, and executives seeking to drive meaningful change. Subscribe now and visit innovation-tales.com to explore more episodes and resources that inspire transformation—one story at a time. No yes 718c66cb-e77c-51c7-98a9-a19661ef094b https://wordpress.org/?v=6.9.4 Strategic Automations: Freeing Time and Scaling Business with Aarti Anand https://innovation-tales.com/audio/strategic-automations-freeing-time-and-scaling-business-with-aarti-anand/ Tue, 16 Sep 2025 14:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=7235 Is your leadership team unknowingly caught in an "expensive hobby" – drowning in $10-an-hour tasks while million-dollar strategies wait? Aarti Anand, an entrepreneur who champions escaping the daily grind, joins Innovation Tales to share how to reclaim this critical time. Discover a powerful framework to strategically automate internal operations and ensure every leader focuses only on work that either "lights them up" or "prints money" for the business.

Key Takeaways

  • Systems First, AI Second: Establish clear, repeatable systems before introducing AI. Automation scales effective processes but only amplifies chaos if your foundation is weak.
  • Automate Internal Operations: Prioritize automating routine internal tasks to free leaders from low-leverage work, allowing them to focus on high-impact, strategic initiatives.
  • Use the "Drip Matrix": Identify which tasks energize you or enrich the business. Keep those, and strategically delegate or find an automation solution for everything else.
]]> full 18 2 Is your leadership team unknowingly caught in an "expensive hobby" – drowning in $10-an-hour tasks while million-dollar strategies wait? Aarti Anand, an entrepreneur who champions escaping the daily grind, joins Innovation Tales to share how to reclaim this critical time. Discover a powerful framework to strategically automate internal operations and ensure every leader focuses only on work that either "lights them up" or "prints money" for the business.

Key Takeaways

  • Systems First, AI Second: Establish clear, repeatable systems before introducing AI. Automation scales effective processes but only amplifies chaos if your foundation is weak.
  • Automate Internal Operations: Prioritize automating routine internal tasks to free leaders from low-leverage work, allowing them to focus on high-impact, strategic initiatives.
  • Use the "Drip Matrix": Identify which tasks energize you or enrich the business. Keep those, and strategically delegate or find an automation solution for everything else.
]]> https://innovation-tales.com/wp-content/uploads/2025/06/Episode-Art-2-scaled.png Strategic Automations: Freeing Time and Scaling Business with Aarti Anand false no 27:27 No no From Tasks to Agents: Redefining Business Process Automation with Tuhin Chakraborty https://innovation-tales.com/audio/from-tasks-to-agents-redef-defining-business-process-automation-with-tuhin-chakraborty/ Tue, 02 Sep 2025 14:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=7206 What if you could free your team from those repetitive, soul-crushing tasks they've endured for years, not through complex coding, but through AI that learns by observing? This episode features Tuhin Chakraborty, CEO of Mimica AI, discussing the power of task mining to identify exactly where automation can make the biggest human impact.

Key Takeaways

  • Task mining offers objective process understanding: Unlike traditional manual methods that rely on subjective viewpoints, task mining provides an objective, data-backed view of processes, leading to clearer insights and easier consensus.
  • Task mining is foundational to agentic automation: Understanding current tasks through mining is the first step towards building agentic AI that can learn by observation and reproduce tasks without explicit programming.
  • The future of work involves a hybrid human-AI workforce: The immediate future will see humans and AI agents working together, with humans handling complex, intelligent tasks and agents performing routine, mundane activities.
]]> full 17 2 What if you could free your team from those repetitive, soul-crushing tasks they've endured for years, not through complex coding, but through AI that learns by observing? This episode features Tuhin Chakraborty, CEO of Mimica AI, discussing the power of task mining to identify exactly where automation can make the biggest human impact.

Key Takeaways

  • Task mining offers objective process understanding: Unlike traditional manual methods that rely on subjective viewpoints, task mining provides an objective, data-backed view of processes, leading to clearer insights and easier consensus.
  • Task mining is foundational to agentic automation: Understanding current tasks through mining is the first step towards building agentic AI that can learn by observation and reproduce tasks without explicit programming.
  • The future of work involves a hybrid human-AI workforce: The immediate future will see humans and AI agents working together, with humans handling complex, intelligent tasks and agents performing routine, mundane activities.
]]> https://innovation-tales.com/wp-content/uploads/2025/09/Episode-Art-scaled.png From Tasks to Agents: Redefining Business Process Automation with Tuhin Chakraborty false no 29:15 No no Ambient Listening and Digital Therapeutics: AI in Healthcare with RJ Kedziora https://innovation-tales.com/audio/ambient-listening-and-digital-therapeutics-ai-in-healthcare-with-rj-kedziora/ Tue, 19 Aug 2025 14:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=7217 The tech world loves the mantra “move fast and break things,” but in healthcare, the thing you break could be a person. So, how do you drive innovation when the stakes are life and death? This episode features RJ Kedziora, co-founder of Estenda, who shares invaluable lessons from the front lines of digital health.

Key Takeaways

  • AI-powered tools like ambient listening scribes are revolutionizing clinical workflows by significantly reducing "pajama time"—the after-hours administrative burden—freeing up clinicians to dedicate more valuable minutes to direct patient interaction and care.
  • Ethically harnessing AI means focusing on augmenting human capabilities and expanding access to care, while proactively managing risks such as inherent bias and ensuring that technology complements, rather than replaces, vital human connection and trust.
  • Shifting focus from traditional time management to actively managing personal energy—as outlined in concepts like "Productive Harmony"—can unlock higher productivity and help leadership and their teams sidestep burnout, fostering a more sustainable approach to achieving strategic goals in Digital Transformation.
]]> full 16 2 The tech world loves the mantra “move fast and break things,” but in healthcare, the thing you break could be a person. So, how do you drive innovation when the stakes are life and death? This episode features RJ Kedziora, co-founder of Estenda, who shares invaluable lessons from the front lines of digital health.

Key Takeaways

  • AI-powered tools like ambient listening scribes are revolutionizing clinical workflows by significantly reducing "pajama time"—the after-hours administrative burden—freeing up clinicians to dedicate more valuable minutes to direct patient interaction and care.
  • Ethically harnessing AI means focusing on augmenting human capabilities and expanding access to care, while proactively managing risks such as inherent bias and ensuring that technology complements, rather than replaces, vital human connection and trust.
  • Shifting focus from traditional time management to actively managing personal energy—as outlined in concepts like "Productive Harmony"—can unlock higher productivity and help leadership and their teams sidestep burnout, fostering a more sustainable approach to achieving strategic goals in Digital Transformation.
]]> https://innovation-tales.com/wp-content/uploads/2025/06/Episode-Art-1-scaled.png Ambient Listening and Digital Therapeutics: AI in Healthcare with RJ Kedziora false no 30:52 No no AI in the Legal Field: Challenges and Opportunities with Dr. Don Simmonds https://innovation-tales.com/audio/ai-in-the-legal-field-challenges-and-opportunities-with-dr-don-simmonds/ Tue, 05 Aug 2025 06:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=7248 What if you could automate 80 percent of your team's most tedious work without an army of developers? That’s not a hypothetical from a tech brochure; it's the real story of Dr. Don Ray Simmonds, a trademark attorney who was drowning in paperwork and losing precious family time. In this episode, we unpack the low-code blueprint he used to build an AI assistant that reduced a full day's work into just two hours, creating a new revenue-generating business in the process.

Key Takeaways

  • Leverage low-code platforms to build powerful, revenue-generating AI solutions without needing extensive technical expertise, focusing instead on solving a specific, high-value business problem.
  • Implement practical guardrails, like rigorous real-world testing and human review, to prevent AI hallucinations and ensure the accuracy and reliability of automated, client-facing documents.
  • Protect your intellectual property in the AI era by meticulously documenting your prompts and creative inputs, creating a body of evidence to establish your significant contribution to the final work.
]]> full 15 2 What if you could automate 80 percent of your team's most tedious work without an army of developers? That’s not a hypothetical from a tech brochure; it's the real story of Dr. Don Ray Simmonds, a trademark attorney who was drowning in paperwork and losing precious family time. In this episode, we unpack the low-code blueprint he used to build an AI assistant that reduced a full day's work into just two hours, creating a new revenue-generating business in the process.

Key Takeaways

  • Leverage low-code platforms to build powerful, revenue-generating AI solutions without needing extensive technical expertise, focusing instead on solving a specific, high-value business problem.
  • Implement practical guardrails, like rigorous real-world testing and human review, to prevent AI hallucinations and ensure the accuracy and reliability of automated, client-facing documents.
  • Protect your intellectual property in the AI era by meticulously documenting your prompts and creative inputs, creating a body of evidence to establish your significant contribution to the final work.
]]> https://innovation-tales.com/wp-content/uploads/2025/07/Episode-Art-2.png AI in the Legal Field: Challenges and Opportunities with Dr. Don Simmonds false no 27:35 No no Transformational Wisdom: CRM and ERP Strategies for the Age of AI from Ryan Pollyniak https://innovation-tales.com/audio/transformational-wisdom-crm-and-erp-strategies-for-the-age-of-ai-from-ryan-pollyniak/ Tue, 22 Jul 2025 14:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=7194 Beyond the dazzling headlines of Generative AI, a familiar hurdle from past tech rollouts like CRM remains: genuine user adoption. If your organization sees GenAI primarily as a technology challenge, you might be missing the crucial human equation. Join us on Innovation Tales as host Alexandre Nevski and guest Ryan Pollyniak, a seasoned sales professional, share frontline stories and hard-won lessons on navigating the people-side of digital transformation, ensuring your initiatives inspire action, not resistance.

Key Takeaways

  • Prioritize People in Every Tech Initiative: Successful Digital Transformation, whether with CRM or AI, depends more on genuine user adoption and addressing the human impact than on the technology itself; understanding personal motivations and ensuring a clear "What's In It For Me?" (WIIFM) for employees is paramount.
  • Executive Sponsorship and True Partnership are Non-Negotiable: Visible Leadership, unwavering executive buy-in, and a collaborative approach with implementation partners are essential to overcome resistance, manage change effectively, and prevent costly deviations from strategic goals.
  • Approach AI Strategically, Starting with Data Readiness: While AI and Machine Learning offer transformative potential, organizations must first ensure their data is clean and aggregated, then strategically integrate AI to solve specific business problems rather than adopting technology for its own sake, focusing on both tactical efficiencies and long-term strategic insights.
]]> full 14 2 Beyond the dazzling headlines of Generative AI, a familiar hurdle from past tech rollouts like CRM remains: genuine user adoption. If your organization sees GenAI primarily as a technology challenge, you might be missing the crucial human equation. Join us on Innovation Tales as host Alexandre Nevski and guest Ryan Pollyniak, a seasoned sales professional, share frontline stories and hard-won lessons on navigating the people-side of digital transformation, ensuring your initiatives inspire action, not resistance.

Key Takeaways

  • Prioritize People in Every Tech Initiative: Successful Digital Transformation, whether with CRM or AI, depends more on genuine user adoption and addressing the human impact than on the technology itself; understanding personal motivations and ensuring a clear "What's In It For Me?" (WIIFM) for employees is paramount.
  • Executive Sponsorship and True Partnership are Non-Negotiable: Visible Leadership, unwavering executive buy-in, and a collaborative approach with implementation partners are essential to overcome resistance, manage change effectively, and prevent costly deviations from strategic goals.
  • Approach AI Strategically, Starting with Data Readiness: While AI and Machine Learning offer transformative potential, organizations must first ensure their data is clean and aggregated, then strategically integrate AI to solve specific business problems rather than adopting technology for its own sake, focusing on both tactical efficiencies and long-term strategic insights.
]]> https://innovation-tales.com/wp-content/uploads/2025/07/Episode-Art-scaled.png Transformational Wisdom: CRM and ERP Strategies for the Age of AI from Ryan Pollyniak false no 28:45 No no AI and Learning: Creating Meaningful Educational Experiences with Juliette Denny https://innovation-tales.com/audio/ai-and-learning-creating-meaningful-educational-experiences-with-juliette-denny/ Tue, 08 Jul 2025 07:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=7043 Traditional learning methods often struggle to keep learners engaged—rigid formats, passive content, and a lack of personalization. But could AI offer a better way? In this episode of Innovation Tales, we sit down with Juliette Denny, a trailblazer in learning technology, to explore how AI is revolutionizing education and corporate training. From gamification to personalized learning at scale, Juliette shares how her latest venture, Zavmo.ai, is rethinking engagement and unlocking human potential.

Key Takeaways

  • Personalization Unlocks Engagement and Retention By tailoring learning to each individual’s interests, job roles, and goals—rather than delivering generic content—organizations can capture learners’ attention more effectively. This personalized, context-rich approach helps sustain focus and ensures new knowledge is internalized.
  • AI Must Pair With Sound Pedagogy While large language models enable automation at scale, true impact comes from combining them with proven instructional frameworks (like Bloom’s taxonomy). Relying on AI alone risks inaccuracies or shallow learning; curating high-quality content and applying neuroscience-backed design ensures outcomes remain rigorous and meaningful.
  • Educators Remain Central—Technology Amplifies Their Role AI-driven tools don’t replace teachers or trainers; instead, they free them up to focus on deeper mentorship and creativity. By automating repetitive tasks and personalizing content, AI allows educators to guide learners more effectively while honoring the timeless basics of how the human brain learns and retains knowledge. 
]]> full 13 2 Traditional learning methods often struggle to keep learners engaged—rigid formats, passive content, and a lack of personalization. But could AI offer a better way? In this episode of Innovation Tales, we sit down with Juliette Denny, a trailblazer in learning technology, to explore how AI is revolutionizing education and corporate training. From gamification to personalized learning at scale, Juliette shares how her latest venture, Zavmo.ai, is rethinking engagement and unlocking human potential.

Key Takeaways

  • Personalization Unlocks Engagement and Retention By tailoring learning to each individual’s interests, job roles, and goals—rather than delivering generic content—organizations can capture learners’ attention more effectively. This personalized, context-rich approach helps sustain focus and ensures new knowledge is internalized.
  • AI Must Pair With Sound Pedagogy While large language models enable automation at scale, true impact comes from combining them with proven instructional frameworks (like Bloom’s taxonomy). Relying on AI alone risks inaccuracies or shallow learning; curating high-quality content and applying neuroscience-backed design ensures outcomes remain rigorous and meaningful.
  • Educators Remain Central—Technology Amplifies Their Role AI-driven tools don’t replace teachers or trainers; instead, they free them up to focus on deeper mentorship and creativity. By automating repetitive tasks and personalizing content, AI allows educators to guide learners more effectively while honoring the timeless basics of how the human brain learns and retains knowledge. 
]]> https://innovation-tales.com/wp-content/uploads/2025/03/Episode-Art-1.png AI and Learning: Creating Meaningful Educational Experiences with Juliette Denny false no 29:22 No no AI in Marketing: A Smarter Approach to Attribution with Zeke Camusio https://innovation-tales.com/audio/ai-in-marketing-a-smarter-approach-to-attribution-with-zeke-camusio/ Tue, 24 Jun 2025 15:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=7031 AI is revolutionizing marketing—but not the way you think.

Forget flashy automation and mass content production. In this episode, Alexandre Nevski and Zeke Camusio, founder of Data Speaks, explore how AI is transforming marketing by improving accuracy and access to real insights. Learn why traditional attribution models fall short, how AI-driven experimentation uncovers what truly drives revenue, and why better data—not bigger budgets—is the key to smarter marketing decisions. Whether you're in marketing or just fascinated by real-world AI applications, this episode will change the way you think about data and decision-making.

Key Takeaways

  • Data Accuracy Over Volume: Rather than simply pushing out more ads or content, the real power of AI in marketing comes from precise measurement. By focusing on reliable, experiment-based attribution (instead of blanket tracking), companies gain clear insights into which channels actually drive revenue.
  • Experimentation Trumps Guesswork: The podcast highlights the importance of testing changes in spend (what they call “designed” or “natural” experiments) to see the true impact on sales. It’s not about tracking individual users, but about measuring how each channel responds when budgets shift.
  • AI + Human Insight: While AI handles massive data sets and delivers real-time insights, human judgment remains vital. AI surfaces patterns and opportunities, but people bring strategic context and relationship-building—essential for turning raw analytics into business growth.
]]> full 12 2 AI is revolutionizing marketing—but not the way you think.

Forget flashy automation and mass content production. In this episode, Alexandre Nevski and Zeke Camusio, founder of Data Speaks, explore how AI is transforming marketing by improving accuracy and access to real insights. Learn why traditional attribution models fall short, how AI-driven experimentation uncovers what truly drives revenue, and why better data—not bigger budgets—is the key to smarter marketing decisions. Whether you're in marketing or just fascinated by real-world AI applications, this episode will change the way you think about data and decision-making.

Key Takeaways

  • Data Accuracy Over Volume: Rather than simply pushing out more ads or content, the real power of AI in marketing comes from precise measurement. By focusing on reliable, experiment-based attribution (instead of blanket tracking), companies gain clear insights into which channels actually drive revenue.
  • Experimentation Trumps Guesswork: The podcast highlights the importance of testing changes in spend (what they call “designed” or “natural” experiments) to see the true impact on sales. It’s not about tracking individual users, but about measuring how each channel responds when budgets shift.
  • AI + Human Insight: While AI handles massive data sets and delivers real-time insights, human judgment remains vital. AI surfaces patterns and opportunities, but people bring strategic context and relationship-building—essential for turning raw analytics into business growth.
]]> https://innovation-tales.com/wp-content/uploads/2025/06/Episode-Art.png AI in Marketing: A Smarter Approach to Attribution with Zeke Camusio false no 28:13 No no Managing AI Risks: Strategies for Innovation and Security Part 2 with Alec Crawford https://innovation-tales.com/audio/managing-ai-risks-strategies-for-innovation-and-security-part-2-with-alec-crawford/ Tue, 10 Jun 2025 12:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=7015 Ignoring generative AI isn’t an option—but in high-risk environments, a simple ChatGPT subscription won’t cut it. True enterprise adoption demands security, governance, and a platform built for compliance. In this episode of Innovation Tales, we welcome back Alec Crawford, founder of Artificial Intelligence Risk, Inc., for part two of our conversation on AI security. This time, we dive deeper into how businesses can deploy AI safely, from on-premise security to multi-tiered authorization and real-time compliance monitoring.

Key Takeaways

  • AI Security and Governance Are Non-Negotiable – Enterprises handling high-risk AI applications (such as in healthcare and finance) must implement on-premise or private cloud solutions, enforce role-based access, and utilize encryption and activity logging to ensure compliance with strict regulatory requirements.
  • AI Regulations Are Complex and Evolving – From HIPAA in healthcare to state-specific AI laws like Colorado’s AI Act, businesses must navigate a patchwork of AI regulations. The NIST AI Risk Management Framework is emerging as a widely accepted compliance standard that simplifies regulatory alignment.
  • AI’s Ethical and Global Impact Matters – Beyond compliance, organizations must address AI’s broader societal implications, including job displacement and economic divides between wealthy and developing nations. The Global AI Ethics Institute plays a key role in shaping discussions around ethical AI governance and responsible innovation.
]]> full 11 2 Ignoring generative AI isn’t an option—but in high-risk environments, a simple ChatGPT subscription won’t cut it. True enterprise adoption demands security, governance, and a platform built for compliance. In this episode of Innovation Tales, we welcome back Alec Crawford, founder of Artificial Intelligence Risk, Inc., for part two of our conversation on AI security. This time, we dive deeper into how businesses can deploy AI safely, from on-premise security to multi-tiered authorization and real-time compliance monitoring.

Key Takeaways

  • AI Security and Governance Are Non-Negotiable – Enterprises handling high-risk AI applications (such as in healthcare and finance) must implement on-premise or private cloud solutions, enforce role-based access, and utilize encryption and activity logging to ensure compliance with strict regulatory requirements.
  • AI Regulations Are Complex and Evolving – From HIPAA in healthcare to state-specific AI laws like Colorado’s AI Act, businesses must navigate a patchwork of AI regulations. The NIST AI Risk Management Framework is emerging as a widely accepted compliance standard that simplifies regulatory alignment.
  • AI’s Ethical and Global Impact Matters – Beyond compliance, organizations must address AI’s broader societal implications, including job displacement and economic divides between wealthy and developing nations. The Global AI Ethics Institute plays a key role in shaping discussions around ethical AI governance and responsible innovation.
]]> https://innovation-tales.com/wp-content/uploads/2025/03/Episode-Art.png Managing AI Risks: Strategies for Innovation and Security Part 2 with Alec Crawford false no 24:49 No no Managing AI Risks: Strategies for Innovation and Security with Alec Crawford https://innovation-tales.com/audio/managing-ai-risks-strategies-for-innovation-and-security-with-alec-crawford/ Tue, 27 May 2025 12:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=7007 When did you first realize AI was going to change the way we work? Long before ChatGPT and today’s AI boom, Alec Crawford was already deep in the field—surviving the second AI winter and pioneering predictive analytics. Now, he helps businesses navigate the hidden dangers of AI adoption. From building neural networks at Harvard to founding AI Risk, Inc., his journey is packed with insights for business leaders looking to embrace AI without falling into costly pitfalls.

Key Takeaways

  • AI adoption comes with significant security, compliance, and governance challenges that organizations must proactively address.
  • Not every AI use case is worth pursuing—businesses should evaluate whether traditional models or non-AI solutions are more effective.
  • Strong AI governance, risk management, and cyber-security strategies can prevent costly mistakes and protect sensitive corporate data.
]]> full 10 2 When did you first realize AI was going to change the way we work? Long before ChatGPT and today’s AI boom, Alec Crawford was already deep in the field—surviving the second AI winter and pioneering predictive analytics. Now, he helps businesses navigate the hidden dangers of AI adoption. From building neural networks at Harvard to founding AI Risk, Inc., his journey is packed with insights for business leaders looking to embrace AI without falling into costly pitfalls.

Key Takeaways

  • AI adoption comes with significant security, compliance, and governance challenges that organizations must proactively address.
  • Not every AI use case is worth pursuing—businesses should evaluate whether traditional models or non-AI solutions are more effective.
  • Strong AI governance, risk management, and cyber-security strategies can prevent costly mistakes and protect sensitive corporate data.
]]> https://innovation-tales.com/wp-content/uploads/2025/05/Episode-Art.png Managing AI Risks: Strategies for Innovation and Security with Alec Crawford false no 26:04 No no Beyond Tools: AI Literacy as the New Business Imperative with Fahed Bizzari https://innovation-tales.com/audio/beyond-tools-ai-literacy-as-the-new-business-imperative-with-fahed-bizzari/ Tue, 13 May 2025 15:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6980 Most companies say they’re adopting AI, but let’s be honest—are they truly transforming, or just collecting expensive tech demos? So how do leaders turn AI into a real competitive advantage instead of another experiment that never scales? In this episode of Innovation Tales, Alexandre Nevski talks with AI strategist Fahed Bizzari, who helps companies move beyond AI hype into real, measurable impact.

Key Takeaways

  • AI is not just a tool—it’s an evolving intelligence that requires strategic integration, not just technical adoption.
  • Successful AI implementation depends on executive buy-in, identifying high-impact use cases, and ensuring AI enhances human roles rather than replacing them.
  • Adaptability and AI literacy are critical for businesses to stay competitive in an environment where change is accelerating.
]]> full 9 2 Most companies say they’re adopting AI, but let’s be honest—are they truly transforming, or just collecting expensive tech demos? So how do leaders turn AI into a real competitive advantage instead of another experiment that never scales? In this episode of Innovation Tales, Alexandre Nevski talks with AI strategist Fahed Bizzari, who helps companies move beyond AI hype into real, measurable impact.

Key Takeaways

  • AI is not just a tool—it’s an evolving intelligence that requires strategic integration, not just technical adoption.
  • Successful AI implementation depends on executive buy-in, identifying high-impact use cases, and ensuring AI enhances human roles rather than replacing them.
  • Adaptability and AI literacy are critical for businesses to stay competitive in an environment where change is accelerating.
]]> https://innovation-tales.com/wp-content/uploads/2025/02/Episode-Art-3.png Beyond Tools: AI Literacy as the New Business Imperative with Fahed Bizzari false no 27:10 No no Redefining Business Processes: The Power of AI Agents with Konrad Jeleń https://innovation-tales.com/audio/redefining-business-processes-the-power-of-ai-agents-with-konrad-jelen/ Tue, 29 Apr 2025 15:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6992 Everyone’s talking about AI agents—few have actually built them. Even fewer have made them work. So, what does it really take to move from hype to execution? In this episode of Innovation Tales, Alexandre Nevski sits down with Konrad Jeleń—Executive CTO at PMR, VP of Data Science & AI at Kolomolo, and Director for Technical Solutions at AI4Process. With 20+ years of experience in AI and enterprise transformation, he’s seen what works, what fails, and what businesses need to get right.

Key Takeaways

  • AI agents are evolving: Businesses are shifting from AI as an assistant to AI as a process participant, capable of automating workflows and making decisions.
  • Specialization improves AI performance: Dividing AI into specialized agents, each with a specific role, enhances efficiency and accuracy in business operations.
  • Governance is essential: Without proper oversight, AI agents can introduce risks; balancing automation with human control is key to success.

Register for the upcoming live webinar on AI Agents for Business: https://innovation-tales.com/event/ai-agents-for-business/

]]> full 8 2 Everyone’s talking about AI agents—few have actually built them. Even fewer have made them work. So, what does it really take to move from hype to execution? In this episode of Innovation Tales, Alexandre Nevski sits down with Konrad Jeleń—Executive CTO at PMR, VP of Data Science & AI at Kolomolo, and Director for Technical Solutions at AI4Process. With 20+ years of experience in AI and enterprise transformation, he’s seen what works, what fails, and what businesses need to get right.

Key Takeaways

  • AI agents are evolving: Businesses are shifting from AI as an assistant to AI as a process participant, capable of automating workflows and making decisions.
  • Specialization improves AI performance: Dividing AI into specialized agents, each with a specific role, enhances efficiency and accuracy in business operations.
  • Governance is essential: Without proper oversight, AI agents can introduce risks; balancing automation with human control is key to success.

Register for the upcoming live webinar on AI Agents for Business: https://innovation-tales.com/event/ai-agents-for-business/

]]> https://innovation-tales.com/wp-content/uploads/2025/02/Episode-Art-4.png Redefining Business Processes: The Power of AI Agents with Konrad Jeleń false no 29:00 No no AI and Leading Change in Business Operations with Nicole Hilgenkamp https://innovation-tales.com/audio/ai-and-leading-change-in-business-operations-with-nicole-hilgenkamp/ Tue, 15 Apr 2025 15:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6970 Why does AI make digital transformation both easier—and infinitely harder?

New technology promises efficiency, automation, and smarter decision-making, but the real challenge isn’t the tools—it’s getting people to embrace them. In this episode of Innovation Tales, transformation expert Nicole Hilgenkamp unpacks why adoption often stalls, how leaders can break through resistance, and what it really takes to make innovation stick. If you’re navigating change in your organization, this conversation is a must-listen.

Key Takeaways

  • AI adoption is a people-first challenge: Success in digital transformation depends on employees’ willingness to adapt, not just the technology itself.
  • Leadership must drive AI literacy: Business leaders play a critical role in educating teams, providing structured training, and fostering a culture of exploration.
  • Data and process readiness are essential: AI can only deliver value when organizations have clean, well-structured data and standardized workflows in place.
]]> full 7 2 Why does AI make digital transformation both easier—and infinitely harder?

New technology promises efficiency, automation, and smarter decision-making, but the real challenge isn’t the tools—it’s getting people to embrace them. In this episode of Innovation Tales, transformation expert Nicole Hilgenkamp unpacks why adoption often stalls, how leaders can break through resistance, and what it really takes to make innovation stick. If you’re navigating change in your organization, this conversation is a must-listen.

Key Takeaways

  • AI adoption is a people-first challenge: Success in digital transformation depends on employees’ willingness to adapt, not just the technology itself.
  • Leadership must drive AI literacy: Business leaders play a critical role in educating teams, providing structured training, and fostering a culture of exploration.
  • Data and process readiness are essential: AI can only deliver value when organizations have clean, well-structured data and standardized workflows in place.
]]> https://innovation-tales.com/wp-content/uploads/2025/02/S02E07-Episode-Art.png AI and Leading Change in Business Operations with Nicole Hilgenkamp false no 26:48 No no Empowering Non-Techies: A Guide to Leveraging AI with Justin Simpson https://innovation-tales.com/audio/empowering-non-techies-a-guide-to-leveraging-ai-with-justin-simpson/ Tue, 01 Apr 2025 15:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6952 AI news moves faster than you can keep up—so why even try? If you've ever felt overwhelmed by the nonstop flood of AI breakthroughs, you're not alone. In this episode of Innovation Tales, Alexandre Nevski chats with Justin Simpson, co-founder of Here.Now.AI, about the growing AI divide—why some are thriving while others feel left behind. Justin breaks down practical, no-nonsense ways to cut through the noise, experiment with AI, and start using it to work smarter, not harder. No hype, no jargon—just real-world strategies to help you and your team stay ahead.

Key Takeaways

  • The AI divide is real: Some professionals are thriving with AI, while others struggle to keep up. Understanding and leveraging AI is crucial to staying competitive.
  • Hands-on experimentation is key: Waiting for AI to become simpler isn’t an option. Engaging with AI tools now will help individuals and businesses adapt more effectively.
  • AI is not just for tech experts: From small businesses to corporate teams, anyone can use AI to boost productivity, automate tasks, and unlock new opportunities.
]]> full 6 2 AI news moves faster than you can keep up—so why even try? If you've ever felt overwhelmed by the nonstop flood of AI breakthroughs, you're not alone. In this episode of Innovation Tales, Alexandre Nevski chats with Justin Simpson, co-founder of Here.Now.AI, about the growing AI divide—why some are thriving while others feel left behind. Justin breaks down practical, no-nonsense ways to cut through the noise, experiment with AI, and start using it to work smarter, not harder. No hype, no jargon—just real-world strategies to help you and your team stay ahead.

Key Takeaways

  • The AI divide is real: Some professionals are thriving with AI, while others struggle to keep up. Understanding and leveraging AI is crucial to staying competitive.
  • Hands-on experimentation is key: Waiting for AI to become simpler isn’t an option. Engaging with AI tools now will help individuals and businesses adapt more effectively.
  • AI is not just for tech experts: From small businesses to corporate teams, anyone can use AI to boost productivity, automate tasks, and unlock new opportunities.
]]> https://innovation-tales.com/wp-content/uploads/2025/02/Episode-Art-2.png Empowering Non-Techies: A Guide to Leveraging AI with Justin Simpson false no 29:02 No no AI and Consumer Trends: Shaping the Future of Personalization with Shahar Boyayan https://innovation-tales.com/audio/ai-and-consumer-trends-shaping-the-future-of-personalization-with-shahar-boyayan/ Tue, 18 Mar 2025 12:30:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6937 Is AI making us more connected—or just more lonely? As smart devices anticipate our every move and hyper-personalization reshapes business, we’re becoming more isolated than ever. In this episode of Innovation Tales, Alexandre Nevski and AI expert Shahar Boyayan dive into the paradox of AI-driven convenience: How do businesses use automation without losing the human touch? Where’s the line between personalization and privacy invasion? And what happens when consumers expect brands to really see them? Tune in for a thought-provoking look at the future of AI, authenticity, and consumer trust.

Key Takeaways

  • Automate with purpose: Use AI to handle repetitive tasks but ensure critical touchpoints remain human-led.
  • Prioritize transparency: Clearly communicate how AI-driven personalization works and allow customers to control their data.
  • Emphasize authenticity: Consumers engage more with brands that feel real. Show behind-the-scenes content, admit imperfections, and foster genuine interactions.
  • Stay adaptable: AI technology evolves rapidly. Businesses that remain flexible and open to change will be best positioned for success.
]]> full 5 2 Is AI making us more connected—or just more lonely? As smart devices anticipate our every move and hyper-personalization reshapes business, we’re becoming more isolated than ever. In this episode of Innovation Tales, Alexandre Nevski and AI expert Shahar Boyayan dive into the paradox of AI-driven convenience: How do businesses use automation without losing the human touch? Where’s the line between personalization and privacy invasion? And what happens when consumers expect brands to really see them? Tune in for a thought-provoking look at the future of AI, authenticity, and consumer trust.

Key Takeaways

  • Automate with purpose: Use AI to handle repetitive tasks but ensure critical touchpoints remain human-led.
  • Prioritize transparency: Clearly communicate how AI-driven personalization works and allow customers to control their data.
  • Emphasize authenticity: Consumers engage more with brands that feel real. Show behind-the-scenes content, admit imperfections, and foster genuine interactions.
  • Stay adaptable: AI technology evolves rapidly. Businesses that remain flexible and open to change will be best positioned for success.
]]> https://innovation-tales.com/wp-content/uploads/2025/02/Episode-Art-1.png AI and Consumer Trends: Shaping the Future of Personalization with Shahar Boyayan false no 29:03 No no How an Emmy-Winning Filmmaker is Hacking Creativity with AI https://innovation-tales.com/audio/how-an-emmy-winning-filmmaker-is-hacking-creativity-with-ai/ Tue, 04 Mar 2025 12:30:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6925 An Emmy-winning filmmaker just hacked his creative process with AI—could the same tools transform your business? 🚀 In this episode of Innovation Tales, Erich Archer shares his journey from traditional video production to pioneering AI-powered storytelling. From crafting his first AI-generated short film to building custom GPTs that streamline creative workflows, Erich reveals how tools like ChatGPT, MidJourney, and Runway are reshaping media—and what that means for industries far beyond film.

🎯Key Takeaways

  • AI Enhances, Not Replaces Creativity – AI tools like ChatGPT, MidJourney, and Runway can streamline workflows, but human expertise remains essential for storytelling and strategy.
  • Custom GPTs Can Supercharge Business Processes – By creating specialized AI assistants for tasks like content ideation, document processing, and brand compliance, businesses can save time and boost efficiency.
  • Experimentation is Key to Unlocking AI’s Potential – The best way to leverage AI is through hands-on testing and iteration. Start small, refine your approach, and discover how AI can amplify your unique expertise.
]]> full 4 2 An Emmy-winning filmmaker just hacked his creative process with AI—could the same tools transform your business? 🚀 In this episode of Innovation Tales, Erich Archer shares his journey from traditional video production to pioneering AI-powered storytelling. From crafting his first AI-generated short film to building custom GPTs that streamline creative workflows, Erich reveals how tools like ChatGPT, MidJourney, and Runway are reshaping media—and what that means for industries far beyond film.

🎯Key Takeaways

  • AI Enhances, Not Replaces Creativity – AI tools like ChatGPT, MidJourney, and Runway can streamline workflows, but human expertise remains essential for storytelling and strategy.
  • Custom GPTs Can Supercharge Business Processes – By creating specialized AI assistants for tasks like content ideation, document processing, and brand compliance, businesses can save time and boost efficiency.
  • Experimentation is Key to Unlocking AI’s Potential – The best way to leverage AI is through hands-on testing and iteration. Start small, refine your approach, and discover how AI can amplify your unique expertise.
]]> https://innovation-tales.com/wp-content/uploads/2025/02/Episode-Art.png How an Emmy-Winning Filmmaker is Hacking Creativity with AI false no 28:55 No no The Realities of AI in Sensitive Sectors: Insights from Sam Gobrail https://innovation-tales.com/audio/the-realities-of-ai-in-sensitive-sectors-insights-from-sam-gobrail/ Tue, 18 Feb 2025 14:20:12 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6958 🚀 Can generative AI be trusted in fields where precision is non-negotiable?

From law to finance to healthcare, the difference between 95 percent accuracy and 100 can make or break careers. In this episode of Innovation Tales, host Alexandre Nevski sits down with digital expert Sam Gobrail to explore the real-world challenges of deploying AI in risk-averse environments.

💡 Key Takeaways

  • AI works best for repeatable, structured tasks, not complex decision-making.
  • Adoption must be gradual, strategic, and human-centered.
  • Leaders need to invest in AI education and oversight—not just tools.
]]> full 3 2 🚀 Can generative AI be trusted in fields where precision is non-negotiable?

From law to finance to healthcare, the difference between 95 percent accuracy and 100 can make or break careers. In this episode of Innovation Tales, host Alexandre Nevski sits down with digital expert Sam Gobrail to explore the real-world challenges of deploying AI in risk-averse environments.

💡 Key Takeaways

  • AI works best for repeatable, structured tasks, not complex decision-making.
  • Adoption must be gradual, strategic, and human-centered.
  • Leaders need to invest in AI education and oversight—not just tools.
]]> https://innovation-tales.com/wp-content/uploads/2025/01/S02E03.png The Realities of AI in Sensitive Sectors: Insights from Sam Gobrail false no 28:12 No no The State of AI Agents in Business with Naveen Krishnan https://innovation-tales.com/audio/the-state-of-ai-agents-in-business-with-naveen-krishnan/ Tue, 04 Feb 2025 17:30:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6827 Could AI agents become your next star employees? In the latest episode of Innovation Tales, Microsoft AI Architect Naveen Krishnan explores the transformative potential of agentic AI—autonomous systems that don’t just answer questions but take decisive action. These cutting-edge AI agents are more than chatbots—they can streamline operations, collaborate on complex tasks, and even revolutionize roles in coding and project management.

]]> full 2 2 Could AI agents become your next star employees? In the latest episode of Innovation Tales, Microsoft AI Architect Naveen Krishnan explores the transformative potential of agentic AI—autonomous systems that don’t just answer questions but take decisive action. These cutting-edge AI agents are more than chatbots—they can streamline operations, collaborate on complex tasks, and even revolutionize roles in coding and project management.

]]> https://innovation-tales.com/wp-content/uploads/2025/01/Episode-Art.png The State of AI Agents in Business with Naveen Krishnan false no 1543 No no How AI is Redefining HR with Scott Morris https://innovation-tales.com/audio/ai-and-the-future-of-hr-enhancing-engagement-and-productivity-with-scott-morris/ Tue, 21 Jan 2025 16:30:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6811 "I need someone like Bob"—sound familiar? HR teams and managers often struggle with vague job designs, but today’s guest on Innovation Tales has a game-changing solution. Scott Morris, CEO of Propulsion AI, shares how artificial intelligence is transforming HR from an administrative function into a strategic powerhouse. Drawing from 25 years of HR expertise, Scott offers practical steps to elevate your talent strategy and improve employee engagement.

Key Takeaways

  • Clarity in job design is critical for both employee engagement and organizational success.
  • AI tools like Propulsion AI streamline administrative tasks, empowering HR to focus on strategic priorities.
  • Transformation is about rethinking value delivery, not just adopting new tools.
]]> full 1 2 "I need someone like Bob"—sound familiar? HR teams and managers often struggle with vague job designs, but today’s guest on Innovation Tales has a game-changing solution. Scott Morris, CEO of Propulsion AI, shares how artificial intelligence is transforming HR from an administrative function into a strategic powerhouse. Drawing from 25 years of HR expertise, Scott offers practical steps to elevate your talent strategy and improve employee engagement.

Key Takeaways

  • Clarity in job design is critical for both employee engagement and organizational success.
  • AI tools like Propulsion AI streamline administrative tasks, empowering HR to focus on strategic priorities.
  • Transformation is about rethinking value delivery, not just adopting new tools.
]]> https://innovation-tales.com/wp-content/uploads/2025/01/s02e01-episode-art.png How AI is Redefining HR with Scott Morris false no 1982 No no Agile Contracts: The Secret Weapon For High-Stakes Projects https://innovation-tales.com/audio/agile-contracts-the-secret-weapon-for-high-stakes-projects-2/ Tue, 19 Nov 2024 03:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6669 Are your project contracts setting you up for success—or holding you back? In this episode of Innovation Tales, we dive into how the fine print can make or break a digital transformation. You’ll hear two contrasting stories: one where rigid agreements lead to setbacks and frustrations, and another where agile contracts open the door to faster, smarter decisions.

We’ll look beyond the usual agile vs. waterfall debate and explore how the structure of a contract shapes the dynamics between teams and suppliers. Discover the power of collaboration and how an agile approach to procurement can turn uncertainty into opportunity, setting your project on the path to success.

The episode offers practical advice on structuring contracts that don’t just manage risk but actively build trust between all parties, fostering a collaborative environment where challenges are met head-on. Whether you’re a leader, project manager, or just curious about what makes some projects thrive while others flounder, this episode offers insights you won’t want to miss.

SAFe® and Scaled Agile Framework® are registered trademarks of Scaled Agile, Inc. Please visit https://scaledagileframework.com to learn more.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> full 15 1 Are your project contracts setting you up for success—or holding you back? In this episode of Innovation Tales, we dive into how the fine print can make or break a digital transformation. You’ll hear two contrasting stories: one where rigid agreements lead to setbacks and frustrations, and another where agile contracts open the door to faster, smarter decisions.

We’ll look beyond the usual agile vs. waterfall debate and explore how the structure of a contract shapes the dynamics between teams and suppliers. Discover the power of collaboration and how an agile approach to procurement can turn uncertainty into opportunity, setting your project on the path to success.

The episode offers practical advice on structuring contracts that don’t just manage risk but actively build trust between all parties, fostering a collaborative environment where challenges are met head-on. Whether you’re a leader, project manager, or just curious about what makes some projects thrive while others flounder, this episode offers insights you won’t want to miss.

SAFe® and Scaled Agile Framework® are registered trademarks of Scaled Agile, Inc. Please visit https://scaledagileframework.com to learn more.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> https://innovation-tales.com/wp-content/uploads/2024/06/s01e15-scaled.jpg Agile Contracts: The Secret Weapon For High-Stakes Projects false no 1874 No no Transforming The Contact Center: The Untold Story Behind Every Customer Call https://innovation-tales.com/audio/transforming-the-contact-center-the-untold-story-behind-every-customer-call-2/ Tue, 05 Nov 2024 15:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6660 For most people, making a customer call is an extremely frustrating experience. It is often plagued with disconnected transfers, loss of context, or poor agent response. Why do these things keep on happening? Alexandre Nevski offers the truth about these customer calls by offering a glimpse of what is really happening behind the scenes of contact centers. He explains how these calls are not just about customer satisfaction and conversion rates, but also crafting better teamwork and developing smoother business operations. Alexandre explains how to use artificial intelligence in automating processes and the importance of having a reliable CRM program to deeply improve how customer calls are executed.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> full 14 1 For most people, making a customer call is an extremely frustrating experience. It is often plagued with disconnected transfers, loss of context, or poor agent response. Why do these things keep on happening? Alexandre Nevski offers the truth about these customer calls by offering a glimpse of what is really happening behind the scenes of contact centers. He explains how these calls are not just about customer satisfaction and conversion rates, but also crafting better teamwork and developing smoother business operations. Alexandre explains how to use artificial intelligence in automating processes and the importance of having a reliable CRM program to deeply improve how customer calls are executed.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> https://innovation-tales.com/wp-content/uploads/2024/06/s01e14-scaled.jpg Transforming The Contact Center: The Untold Story Behind Every Customer Call false no 1284 No no From Post-Its® To AI: The Value Of Flexibility https://innovation-tales.com/audio/from-post-its-to-ai-the-value-of-flexibility/ Tue, 22 Oct 2024 03:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6643 Struggling to balance automation with the need for flexibility? In this episode of Innovation Tales, host Alexandre Nevski shares a story from his own experience, highlighting how dynamic case management technology gave one organization the best of both worlds. By focusing on real-time collaboration and data-driven insights, they improved customer service while gathering critical information for process optimization and AI deployment. Get insights and practical advice for your own digital transformation initiative!

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

Post-it is a registered trademark of 3M.

]]> full 13 1 Struggling to balance automation with the need for flexibility? In this episode of Innovation Tales, host Alexandre Nevski shares a story from his own experience, highlighting how dynamic case management technology gave one organization the best of both worlds. By focusing on real-time collaboration and data-driven insights, they improved customer service while gathering critical information for process optimization and AI deployment. Get insights and practical advice for your own digital transformation initiative!

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

Post-it is a registered trademark of 3M.

]]> https://innovation-tales.com/wp-content/uploads/2024/06/s01e13-scaled.jpg From Post-Its® To AI: The Value Of Flexibility false no 968 No no Focusing On Outcomes, Speed And Communication With Sourav Chakraborty https://innovation-tales.com/audio/focusing-on-outcomes-speed-and-communication-with-sourav-chakraborty/ Tue, 08 Oct 2024 03:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6630 A significant number of digital transformation projects fail not due to a lack of resources but simply because of wrong prioritization. Sourav Chakraborty of Crescere Analytics is here to discuss how digital leaders can increase their likelihood of success by prioritizing outcomes, executing with speed, and communicating proactively. Sharing two real-life examples, he explains how to reorganize your goals with the help of up-to-date technology and avoid investing millions in doomed-to-fail projects. Sourav also breaks down the skills every product manager must possess to deliver the best results to your business.

 

]]> full 11 1 A significant number of digital transformation projects fail not due to a lack of resources but simply because of wrong prioritization. Sourav Chakraborty of Crescere Analytics is here to discuss how digital leaders can increase their likelihood of success by prioritizing outcomes, executing with speed, and communicating proactively. Sharing two real-life examples, he explains how to reorganize your goals with the help of up-to-date technology and avoid investing millions in doomed-to-fail projects. Sourav also breaks down the skills every product manager must possess to deliver the best results to your business.

 

]]> https://innovation-tales.com/wp-content/uploads/2024/06/s01e12-scaled.jpg Focusing On Outcomes, Speed And Communication With Sourav Chakraborty false no 1438 No no X-Ray Vision For Business: Brian Kelleher On Process And Task Mining https://innovation-tales.com/audio/x-ray-vision-for-business-brian-kelleher-on-process-and-task-mining/ Tue, 24 Sep 2024 03:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6618 Monitoring and analyzing how work is actually done in your organization can be an overwhelming task to accomplish. Brian Kelleher, Senior Director of Product at Pegasystems, goes beyond the traditional performance tracking approaches against a predefined set of indicators through process and task mining. Joining Alexandre Nevski, he explores how some leaders leverage and combine these strategies to achieve an in-depth x-ray vision of their businesses. Brian also explains how data mining greatly helps in executing a virtuous and continuous improvement cycle within an organization.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> full 11 1 Monitoring and analyzing how work is actually done in your organization can be an overwhelming task to accomplish. Brian Kelleher, Senior Director of Product at Pegasystems, goes beyond the traditional performance tracking approaches against a predefined set of indicators through process and task mining. Joining Alexandre Nevski, he explores how some leaders leverage and combine these strategies to achieve an in-depth x-ray vision of their businesses. Brian also explains how data mining greatly helps in executing a virtuous and continuous improvement cycle within an organization.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> https://innovation-tales.com/wp-content/uploads/2024/06/s01e11-scaled.jpg X-Ray Vision For Business: Brian Kelleher On Process And Task Mining false no 1678 No no Staying Ahead: Diane Smith-Knowles On Keeping Skills Current https://innovation-tales.com/audio/keeping-technical-skills-current-with-diane-smith-knowles/ Tue, 10 Sep 2024 11:30:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6575 The digital world is evolving fast and is not expected to slow down even one bit. Therefore, those involved in technological innovations and software development must keep their technical skills current at all times. Diane Smith-Knowles, a Partner Success Technical Lead at Pegasystems, explains how leaders can keep their teams up-to-date with the latest trends and updates. She talks about addressing the anxiety and uncertainty around trying new digital methods, especially when such changes are happening at an extremely rapid pace. Diane also discusses the importance of leaders creating a strong rapport with their teams to help them update their skills and further nurture close-knit technical collaborations.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> full 10 1 The digital world is evolving fast and is not expected to slow down even one bit. Therefore, those involved in technological innovations and software development must keep their technical skills current at all times. Diane Smith-Knowles, a Partner Success Technical Lead at Pegasystems, explains how leaders can keep their teams up-to-date with the latest trends and updates. She talks about addressing the anxiety and uncertainty around trying new digital methods, especially when such changes are happening at an extremely rapid pace. Diane also discusses the importance of leaders creating a strong rapport with their teams to help them update their skills and further nurture close-knit technical collaborations.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> https://innovation-tales.com/wp-content/uploads/2024/06/s01e10-scaled.jpg Staying Ahead: Diane Smith-Knowles On Keeping Skills Current false no 1605 No no Design Thinking At Pega With Baruch Sachs https://innovation-tales.com/audio/design-thinking-at-pega-with-baruch-sachs/ Tue, 27 Aug 2024 11:30:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6568 Have you ever had a feeling that a new technology solution was not addressing the actual challenges faced by your organization? Why do project teams regularly commit to a solution before getting a chance to validate its relevance? Alexandre Nevski sits down with Baruch Sachs, Vice President of Global Client Innovation at Pegasystems, to explore the benefits of design thinking. Looking back to his first-hand experiences as a designer, he shares how he led the company to partner with its clients to help them understand their challenges before committing to a particular technology solution. 

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> full 9 1 Have you ever had a feeling that a new technology solution was not addressing the actual challenges faced by your organization? Why do project teams regularly commit to a solution before getting a chance to validate its relevance? Alexandre Nevski sits down with Baruch Sachs, Vice President of Global Client Innovation at Pegasystems, to explore the benefits of design thinking. Looking back to his first-hand experiences as a designer, he shares how he led the company to partner with its clients to help them understand their challenges before committing to a particular technology solution. 

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> https://innovation-tales.com/wp-content/uploads/2024/06/s01e09-scaled.jpg Design Thinking At Pega With Baruch Sachs false no 2097 No no The Art Of Experience Design With Glen Finch https://innovation-tales.com/audio/the-art-of-experience-design-with-glen-finch/ Thu, 22 Aug 2024 11:30:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6559 Digital innovations are more than just faster delivery time or better software interface. Above anything else, experience design must be taken into account for these solutions to be truly impactful. In this episode, Alexandre Nevski chats with Glen Finch about what it takes to deliver human-centered innovation in an era of rapid technological change. Glen discusses how to design digital solutions not just by focusing on what is happening on their screens but even beyond it. He explains how to successfully craft such customer-based designs without setting aside company goals and expectations. Alexandre and Glen also talk about the importance of human intervention in today’s continuous rise of automated systems and artificial intelligence.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> full 8 1 Digital innovations are more than just faster delivery time or better software interface. Above anything else, experience design must be taken into account for these solutions to be truly impactful. In this episode, Alexandre Nevski chats with Glen Finch about what it takes to deliver human-centered innovation in an era of rapid technological change. Glen discusses how to design digital solutions not just by focusing on what is happening on their screens but even beyond it. He explains how to successfully craft such customer-based designs without setting aside company goals and expectations. Alexandre and Glen also talk about the importance of human intervention in today’s continuous rise of automated systems and artificial intelligence.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> https://innovation-tales.com/wp-content/uploads/2024/06/s01e08-scaled.jpg The Art Of Experience Design With Glen Finch false no 2611 No no Unlocking Creativity And Productivity: Damien Helleboid On Trust And Collaboration https://innovation-tales.com/audio/unlocking-creativity-and-productivity-damien-helleboid-on-trust-and-collaboration/ Tue, 30 Jul 2024 03:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6475 Does your organization rely on external partners located offshore? Or perhaps they are closer to you but have been working remotely since the pandemic? What factors influence their creativity and productivity? Today, we explore these questions and more with Damien Helleboid. Damien is the Director of Prarion Limited. He brings a rich combination of technical expertise and leadership skills. His career spans diverse roles across major tech firms, and his pivotal positions at Transavia and LeasePlan demonstrate his ability to lead digital projects from conception to completion.

In a conversation brimming with vivid examples, Damien emphasizes the impact of trust and teamwork on digital transformation initiatives. 

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> full 7 1 Does your organization rely on external partners located offshore? Or perhaps they are closer to you but have been working remotely since the pandemic? What factors influence their creativity and productivity? Today, we explore these questions and more with Damien Helleboid. Damien is the Director of Prarion Limited. He brings a rich combination of technical expertise and leadership skills. His career spans diverse roles across major tech firms, and his pivotal positions at Transavia and LeasePlan demonstrate his ability to lead digital projects from conception to completion.

In a conversation brimming with vivid examples, Damien emphasizes the impact of trust and teamwork on digital transformation initiatives. 

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> https://innovation-tales.com/wp-content/uploads/2024/06/s01e07-scaled.jpg Unlocking Creativity And Productivity: Damien Helleboid On Trust And Collaboration false no 1438 No no Tech Innovation And Organizational Change With Filipe Lopes https://innovation-tales.com/audio/tech-innovation-and-organizational-change-with-filipe-lopes/ Tue, 16 Jul 2024 03:00:57 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6487 The interplay between technological innovation and organizational change can be both fascinating and multi-faceted. To understand how to get the most out of automated processes and make them highly efficient, Alexandre Nevski sits down with Filipe Lopes, Enterprise Architect Director at Capgemini. He explains the importance of test automation in the short segment dedicated to tools, the benefits of taking smaller steps, and why proactive communication must never be set aside. Filipe also discusses why businesses should always allot resources to invest in skilled and talented people, who will be the ones to maximize the impact of digital innovations.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> full 6 1 The interplay between technological innovation and organizational change can be both fascinating and multi-faceted. To understand how to get the most out of automated processes and make them highly efficient, Alexandre Nevski sits down with Filipe Lopes, Enterprise Architect Director at Capgemini. He explains the importance of test automation in the short segment dedicated to tools, the benefits of taking smaller steps, and why proactive communication must never be set aside. Filipe also discusses why businesses should always allot resources to invest in skilled and talented people, who will be the ones to maximize the impact of digital innovations.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> https://innovation-tales.com/wp-content/uploads/2024/06/s01e06-scaled.jpg Tech Innovation And Organizational Change With Filipe Lopes false no 1382 No no Pega AI, An Extended Conversation With Ian Johnston  https://innovation-tales.com/audio/pega-ai-an-extended-conversation-with-ian-johnston/ Tue, 02 Jul 2024 03:00:58 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6504 Continuing his conversation with Ian Johnston of AI4Process, Alexandre Nevski explores the artificial intelligence capabilities of Pega. Together, they cover its use cases and the right approaches to mitigating its potential risks. Ian explains why considering the people aspect of digital transformation must never be set aside, emphasizing the need for truly capable individuals to carry out your implementations. Ian also talks about his secret to reuse and why he thinks process AI would probably get the biggest business benefits in the long run.

Pega® is a trademark of Pegasystems Inc. Please visit https://pega.com to learn more.

]]> full 5 1 Continuing his conversation with Ian Johnston of AI4Process, Alexandre Nevski explores the artificial intelligence capabilities of Pega. Together, they cover its use cases and the right approaches to mitigating its potential risks. Ian explains why considering the people aspect of digital transformation must never be set aside, emphasizing the need for truly capable individuals to carry out your implementations. Ian also talks about his secret to reuse and why he thinks process AI would probably get the biggest business benefits in the long run.

Pega® is a trademark of Pegasystems Inc. Please visit https://pega.com to learn more.

]]> https://innovation-tales.com/wp-content/uploads/2024/06/s01e05-scaled.jpg Pega AI, An Extended Conversation With Ian Johnston  false no 1699 No no Succeeding With Pega®: Speed, Funding, And Expertise With Ian Johnston https://innovation-tales.com/audio/succeeding-with-pega-speed-funding-and-expertise-with-ian-johnston/ Tue, 18 Jun 2024 03:00:16 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6467 It is quite fascinating that we always fight to keep our digital transformations from becoming overly huge implementations. It is advisable to stick to iterative approaches, but it seems most people find it hard to do so. Alexandre Nevski explores this issue with Ian Johnston of AI4Process. Together, they explore how overcoming the challenges related to funding and people expertise can lead to better digital transformative movements. Ian also shares valuable strategies for building a strong team and how to equip everyone with the right skills that will spell success for your projects.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> full 4 1 It is quite fascinating that we always fight to keep our digital transformations from becoming overly huge implementations. It is advisable to stick to iterative approaches, but it seems most people find it hard to do so. Alexandre Nevski explores this issue with Ian Johnston of AI4Process. Together, they explore how overcoming the challenges related to funding and people expertise can lead to better digital transformative movements. Ian also shares valuable strategies for building a strong team and how to equip everyone with the right skills that will spell success for your projects.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> https://innovation-tales.com/wp-content/uploads/2024/06/s01e04-scaled.jpg Succeeding With Pega®: Speed, Funding, And Expertise With Ian Johnston false no 1625 No no Unlocking The High Impact Of Low-Code With Riadh Ziri https://innovation-tales.com/audio/unlocking-the-high-impact-of-low-code-with-riadh-ziri/ Tue, 04 Jun 2024 03:00:00 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6370 Can low-code approach help you build better software? Riadh Ziri says yes. In this episode, he shares his knowledge about delivering enterprise applications using low-code for almost two decades. Joining Alexandre Nevski, he explains how to unlock the best-of-both-world impact of low-code approach. He talks about what it means for the progress of business and IT functions, as well as the right way to integrate such innovative tools over long-term traditional strategies. Riadh also discusses why the human aspect must never be removed from this process in order to foster deeper collaboration between teams.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> full 3 1 Can low-code approach help you build better software? Riadh Ziri says yes. In this episode, he shares his knowledge about delivering enterprise applications using low-code for almost two decades. Joining Alexandre Nevski, he explains how to unlock the best-of-both-world impact of low-code approach. He talks about what it means for the progress of business and IT functions, as well as the right way to integrate such innovative tools over long-term traditional strategies. Riadh also discusses why the human aspect must never be removed from this process in order to foster deeper collaboration between teams.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

]]> https://innovation-tales.com/wp-content/uploads/2024/06/s01e03-scaled.jpg Unlocking The High Impact Of Low-Code With Riadh Ziri false no 1802 No no Human Relationships and Digital Transformation with Sergey Gladkikh https://innovation-tales.com/audio/the-impact-of-human-relationships-on-digital-transformation-initiatives-with-sergey-gladkikh/ Sat, 18 May 2024 11:05:10 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6247 Welcome to another episode of Innovation Tales! Today, we delve into the often-overlooked human element of digital transformation with Sergey Gladkikh, a technology consultant with over 15 years of experience. We'll explore how trust and relationships can make or break even the most technically sound projects. 

Have you ever witnessed a project on track suddenly fall apart? Or one teetering on failure miraculously turn into a success? Prepare to be amazed by two real-life stories that showcase the power of perception in shaping outcomes. In the second half, Sergey shares practical advice on building successful teams and the importance of strategic "reality checks." From Accenture and PwC to Knowledge Expert, Sergey's journey encompasses renowned companies and a passion for mentoring teams through agile methodologies. Buckle up for a conversation that goes beyond technology and into the heart of human dynamics driving innovation.

]]> full 2 1 Welcome to another episode of Innovation Tales! Today, we delve into the often-overlooked human element of digital transformation with Sergey Gladkikh, a technology consultant with over 15 years of experience. We'll explore how trust and relationships can make or break even the most technically sound projects. 

Have you ever witnessed a project on track suddenly fall apart? Or one teetering on failure miraculously turn into a success? Prepare to be amazed by two real-life stories that showcase the power of perception in shaping outcomes. In the second half, Sergey shares practical advice on building successful teams and the importance of strategic "reality checks." From Accenture and PwC to Knowledge Expert, Sergey's journey encompasses renowned companies and a passion for mentoring teams through agile methodologies. Buckle up for a conversation that goes beyond technology and into the heart of human dynamics driving innovation.

]]> https://innovation-tales.com/wp-content/uploads/2024/05/s01e02-scaled.jpg Human Relationships and Digital Transformation with Sergey Gladkikh false no 2682 No no Outsourcing Innovation: An Effective Strategy? https://innovation-tales.com/audio/outsourcing-innovation-an-effective-strategy/ Tue, 07 May 2024 11:58:32 +0000 https://innovation-tales.com/?post_type=ova_audio&p=6228 Today we dive into the art of outsourcing innovation, a strategy that can propel companies forward when executed effectively, in this inaugural episode of "Innovation Tales," the show exploring the human stories behind digital transformations.

Discover, through a captivating narrative, how one insurance company navigated the challenges and triumphs of a new distribution model. We follow the journey of a visionary leader tasked with spearheading a crucial project under the pressure of competition and the need for rapid advancement. Learn about the pivotal decisions, the partnerships formed, and the strategic moves that led to a breakthrough in their market.

This episode isn't just a story; it's a blueprint for any business leader or team looking to leverage external expertise to accelerate innovation. By the end, you'll understand the critical factors that make outsourcing a success and how these insights can be applied to your own business endeavors.

SAFe® and Scaled Agile Framework® are registered trademarks of Scaled Agile, Inc. Please visit https://scaledagileframework.com to learn more.

]]> full 1 1 Today we dive into the art of outsourcing innovation, a strategy that can propel companies forward when executed effectively, in this inaugural episode of "Innovation Tales," the show exploring the human stories behind digital transformations.

Discover, through a captivating narrative, how one insurance company navigated the challenges and triumphs of a new distribution model. We follow the journey of a visionary leader tasked with spearheading a crucial project under the pressure of competition and the need for rapid advancement. Learn about the pivotal decisions, the partnerships formed, and the strategic moves that led to a breakthrough in their market.

This episode isn't just a story; it's a blueprint for any business leader or team looking to leverage external expertise to accelerate innovation. By the end, you'll understand the critical factors that make outsourcing a success and how these insights can be applied to your own business endeavors.

SAFe® and Scaled Agile Framework® are registered trademarks of Scaled Agile, Inc. Please visit https://scaledagileframework.com to learn more.

]]> https://innovation-tales.com/wp-content/uploads/2024/05/s01e01-scaled.jpg Outsourcing Innovation: An Effective Strategy? false no 553 No no